How did you get into the industry Keith?

18 years ago, while teaching middle school math, we loved frequenting one of the early versions of self-serve frozen yogurt.  13 years ago, we decided to make the switch of careers and open the Cuppa Yo brand of this self-serve concept.

What’s New in the Business or in the Franchise Model?

We are very focused on setting up families and groups of business partners with this exceptional set of products & systems at a much simpler and lower entry point than other self-serve yogurt franchise models.  We see so much opportunity to bring great experiences to people and families and help new entrepreneurs build a business with our brand and franchise business system!

Where do you See Opportunities or Challenges for the Franchise/Business Moving Forward?

Self-serve frozen yogurt is a very well-established concept at this point.  It is more or less ubiquitous and known by all age groups.  When operated correctly with solid systems and premium products, every city or region has a market for this excellent business concept. 

What is your Goal for the Business Moving Forward?

Our goals are not sped, meteoric growth, or recklessness.  Our goals are personal relationships with each of our franchising families or groups, exceptional support and encouragement, and growth at the proper rate to keep these goals at the forefront of everything we do.

Talk to us About Training and Support, How Do You Deliver?

As mentioned above, because we are committed to growing at an appropriate rate to support an exceptional level of support and training, we will deliver on our promises of support, training, and encouragement. 

Your most difficult moment in the Franchise Business?

To date, we have yet to face any major challenges.  We are embracing and enjoying the learning process as we continue to work with multiple franchisees and will always continue to learn and adapt ourselves.

Define your Franchise Model:

Training and Support Model?
Open doors and encouragement to train on-site in Bend, Oregon or at a more convenient other Cuppa Yo location. One week of on-site training when the new franchise location opens, along with any and all support as needed.

What is the Fee Structure?
$30,000 franchise fee and 6% royalty stepping down to 4% with strong sales.

Territory Definition?
Dependent on the ambitions of individual franchising groups.

Day in the life of a Franchisee?
A simple, remarkably enjoyable business to own/operate.

What does Your Franchisee Do in the Business Every Day?

Daily Operations include cooperating with your team of employees, inventory matters, various operational aspects, and any other standard small-business practices.  The Cuppa Yo franchise system has processes, support models and a solid operating structure which makes the model easy and simple to operate.

Who is the Ideal Franchise Candidate?

Our ideal franchise candidates are families, couples, or business partnerships who want to own a straightforward, profitable business which can be used to bless a community, including schools and community organizations.  These are candidates who value time freedom, who don’t want to be tied to their business at all hours, and who want to enjoy all of the good things that life has to offer while also operating an enjoyable and simple small business.

Success Stories and Failures with Franchisees?

We are finding incredibly talented and motivated families and groups to work with.  Our family of franchisees is taking shape as an incredibly fun, responsible, and high-character group of owners. 

For more information on the Cuppa Yo frozen yogurt franchise model, visit the franchise site: