How Did You Get Into the Pet Industry?

I started watching pets for my boss and a couple of clients 30 years ago when I was 19 years old and worked as a bank teller. It just grew from there…..

What’s New in the Pet Business or in the Pet Franchise Model?

The industry is hugely different now than it was when I started! Everything is very automated with software apps, online payments, website appointment bookings, customers having alarm systems & cameras in their homes.

Where do you See Opportunities or Challenges for the Franchise/Business Moving Forward?

There are HUGE opportunities in this field! People absolutely love their pets like family and love the opportunity to leave their pets at home. 40% of homes have either a dog or cat and many people have both or multiples!

What is your Goal for the Pawsitively Spoiled Franchise Business Moving Forward?

GROWTH! I’d love to see this franchise model take off and be able to support franchisees in growing their business and helping them learn how to market & connect in their individual markets.

Talk to us About Training and Support for new Pet Franchise Owners, How Do You Deliver?

Very hands on approach….initial training would be to have new franchisees come to our home base and train with my team who have ran my business for years and show them how we go out and run day to day operations. Ongoing training would be constant support and regular in person visits at their location.

Your most difficult moment at the Franchise Business?

When we were in a huge growth phase. We needed to hire more help but, I was so busy doing the day to day operations that I didn’t even have time to interview at alone train someone new……so I just worked a TON of hours!

How is your Franchise Model Structured?

A.    Training and Support Model?

As defined above…..


B.    What is the Fee Structure?

$20,000 original purchase price + 8% royalties


C.   Territory Definition?

Defined on a case by case basis but roughly 20-25 mile radius


D.   Day in the life of a Franchisee?

Visiting petsitting homes during the day. Also some calendar work to input new clients & new appointments in our software

What does Your Franchisee Do in the Business Every Day as part of Pawsitively Spoiled?

Assist with the daily operations and schedule other employees as needed

Who is the Ideal Franchise Candidate?

Our ideal candidate is someone who is a people person, motivated, willing to learn and most important is being a all around good person that will represent the brand in a positive light! 

Success Stories and Failures with Franchisees?

We are a new franchise operation but, our first location has been a huge success

What Goals Do you Have for the Franchise Model in the Future?

GROWTH! I’d love to see 10+ locations open  one year from now and then see where we go in the next few years


For more information on the Pawsitively Spoiled Franchise, visit the site here: